Monday, March 31, 2008

Kayako SupportSuite 3.11.01 [RAW]

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Our flagship support product SupportSuite is a robust and flexible turn-key solution, allowing you to implement effective support channels, e-mail management and manage self-help resources. SupportSuite does this by combining ticketed support (web and e-mail based), live chat and an intuitive customer interface.

Key features of SupportSuite include:

* Clean and intuitive AJAX based interface
* Integration with Microsoft Active Directory® (LDAP), vBulletin™ and ModernBill™ among many other third-party applications
* Reliable live chat seamlessly through a client's web browser
* ViewShare to share a desktop view with a client via their web browser
* Integrated VoIP (SIP) functionality
* Robust SLA management, work schedules and escalation pathways
* Teamworking features for creating and sharing events, tasks and contacts
* Detailed reports and analysis
* Synchronization with Microsoft® Outlook®
* Integrate and synchronize with a Windows Mobile® device



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http://rapidshare.com/files/95744381/Kayako-SuppotSuit__RAW_.rar.html


Code:
http://www.megaupload.com/?d=A1U806V0

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